Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for skincare products?
We offer a 30-day return policy on most items. For hygiene reasons, beauty products must be unopened and in their original packaging to qualify for a full refund.
Are your beauty products cruelty-free?
At Buy Now, we prioritize ethical sourcing. The majority of our brands are certified cruelty-free, and you can find specific certifications listed on each product page.
Do you offer international shipping?
Yes, we ship our beauty products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I know if a product is right for my skin type?
Each product description includes a 'Best For' section. You can also contact our beauty experts via live chat for personalized recommendations tailored to your skin concerns.